Finding a kiosk manufacturer isn’t as easy as you might think. If you look online, you can find a lot of companies offering kiosk systems and kiosk manufacturers, but not all of them make good choices for your business. Before committing to any one kiosk manufacturer or distributor, the first thing you should do is visit their website and see what information they have available.
Not only will they have a comprehensive list of features that their products have, but they will also outline exactly how they plan to provide those things. Are they planning to use an onsite system or a remote service? What types of hardware do they require? What types of software programs will be required to operate their kiosk?
The more you know about the kiosk manufacturer you’re considering, the easier it will be for you to evaluate them. You will want to think about both their track record and the customer testimonials they’ve garnered in the past. You will also want to ask specific questions about whether or not they take on custom orders and if they offer any guarantees. Companies with a great track record and lots of happy customers are usually the best companies to choose when it comes to kiosk manufacturing.
When you visit the websites of potential kiosk manufacturer companies, you will want to spend some time browsing the portfolios of the different companies. Look at their photos of actual kiosks and take a few minutes to check out the sites themselves. Pay attention to the quality of the websites–do they load quickly and navigable? Is the information you find useful? The answers to these kinds of questions will help you narrow down your list of companies until you’re left with a handful of viable choices.
Once you’ve narrowed your list down to a handful of companies that seem to have solid credentials, you’ll need to meet them in person. It’s important to ask plenty of questions, such as how long they’ve been in business and what types of kiosks they currently supply. You should also inquire about their rates and what kind of after-sales services they provide. You don’t want a kiosk manufacturer who makes promises they can’t keep. If you don’t like the answers you get, look somewhere else for a kiosk dealer.
Now that you’ve narrowed your choices down to a handful of quality companies, it’s time to interview each of them. As you meet with these manufacturers, inquire about everything from the cost of kiosk installations to their customer satisfaction statistics. Be sure to ask them about the kinds of warranties they offer, how long they’ve been in business, whether or not they plan to offer any additional services, and whether or not they plan to install your kiosk(s) or if you’ll have to do that on your own. By getting a feel for the company behind the kiosk manufacturer, you’ll be able to make a more informed decision.
Before you finalize your selection, make sure you have a contract with a kiosk manufacturer that outlines the kiosk design, installation details and services you’re expected to receive. Be sure to read through the contract so that you know exactly what to expect from the company, and what the terms of your contract are. Be wary of any company that doesn’t provide clear and accurate information during the interview process. This will help you avoid any surprises down the road. Inquire about installation options and pricing before you commit to a kiosk dealer. Also, choose a dealer that keeps its customers up-to-date with news releases and promotional tools that will allow them to easily handle kiosk installation.
Once you’ve chosen your kiosk manufacturer, you’re ready to begin your installation. It’s important to hire a professional that has experience installing the types of kiosks you envision using. You don’t want to have problem shooting or having trouble getting your kiosk installed in a short period of time. Always make sure your installer is experienced with the type of kiosk you’re ordering and that they are willing and able to handle your company’s equipment needs.
